Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance as a reminder. Since the services are reserved for you personally, a cancellation/reschedule fee will apply.
· Less than 24 hour notice will result in $25 fee.
· “NO SHOWS” will be charged $25.
· Reschedule with less than 24 hours notice will result in $25 fee.
· A credit card “HOLD” transaction maybe made on your credit card to reserve the appointment time.
The cancellation policy allows us the time to inform our standby guests of any availability, thus better serving every client.